Registration & cancellation policy

Print copy.
Approved April 2007, Effective July 1, 2007
(Applies to trainings, events & all programs)

  1. The New York Section accepts checks, money orders, cash, MasterCard, Visa and American Express for registration payments.

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  2. The New York Section accepts claims/vouchers and purchase orders. Please send your claim/voucher/PO with your registration form. We will sign the claim/voucher/PO and return it with an invoice. Our terms are thirty (30) days.

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  3. We cannot take reservations over the phone. We must receive a form with payment in order to process your registration. The New York Section cannot process registrations received without form of payment.

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  4. Cancellation of your registration with a refund request must be received in writing via mail, fax or email in the Section Office no less than ten (10) business days prior to the course, event or activity (memberships cannot be canceled). All refunds are subject to a $10 administrative fee.

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  5. Substitutions from within your utility/company are acceptable in lieu of cancellation. "No Shows" will not receive a refund. Utilities providing vouchers/claims in advance of issuing a check are responsible for full payment of invoices.

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  6. Refund requests for extenuating circumstances must be directed to the Section Office within five (5) days of the start of an event or activity. Such requests are subject to approval by the Secretary-Treasurer and Executive Director.

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  7. Certificates of Attendance are issued after attendance is verified and payment is received. Replacement or duplicate certificates may be requested and are subject to a $10 administrative fee.

Booth Cancellation - Approved January 28, 2003

(Applies to all events with exhibits)

  1. Booths may be cancelled without penalty by December 31 prior to the spring meeting.

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  2. Between December 31 and January 31, there is a 25% cancellation fee.

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  3. After January 31, refunds (less 25% cancellation fee) will only be issued if exhibit hall is sold out and booth space can be resold to another exhibitor.

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  4. Note: Refunds may take up to 30 days to be processed (after the event). All cancellations must be in writing.